Welcome to GIS center Help, a substantial collection of how-to and help documents to help you get more out of our website and services. You may browse through the categories below:

 

Getting Started

 

Why should I register?

In order to fully utilize the abilities of this website, the administrator will probably require that you register as a member. Registration is free, and allows you to in the shop section where you can purchase data.  You may access our site and navigate to different sections without registration except for the shop section.

 

To register, you will need to specify a username and password, and a valid email address. More information is available during the registration process.

 

How do I find my password?

The administrator will send you the final part of the registration process by email, so ensure that the email address you provide is valid and working.

 

Support Services

• Read our FAQ (frequently asked questions)

• Clear your cache

• Quit your browser and restart it.

• Use another browser.

• Last Resorts: If the problems continued, please do the following:

• Restart your computer.

• Try a different computer.

• Try a different Internet connection.

• Take a deep breath - the world isn't ending - contact Help DesK for further assistance. Be sure to give us as much information as you can about your account and the problems you are experiencing.

 

Continual prompting to login, or "Session Expired" messages

If you repeatedly get bounced back to the login screen, with no message about an incorrect username or password, then this is caused by your browser not retaining your login information correctly. You may also see "Session Expired" messages in these cases. To fix this you need to troubleshoot your browser, so try the following:

In Internet Explorer 6 on Windows XP:

• Click the "Tools" menu.

• Select "Internet Options" from the menu that appears.

• Click "Delete Cookies" on the dialog box that appears. It will be in the center area of the "General" tab.

In Mozilla Firefox:

• Click the "Tools" menu.

• Select "Options" from the menu that appears.

• From the dialog box, select "Privacy" on the left.

• Find "Cookies" on the main pane, and click the "Clear" button adjacent to it.

Your cookies should now be removed. You may want to restart the computer and revisit the forums to be sure.